csONE Benefit Solutions
It's what we do.
Concord, New Hampshire
Phone: 1 603 227-2000 or 1 888 227-9745

  • What is COBRA?
    COBRA (Consolidated Omnibus Budget Reconciliation Act) is a Federal law enacted in April 1986. COBRA requires that employers of twenty or more employees provide temporary health care coverage for employees and their eligible dependents after the occurrence of a qualifying event, such as termination of employment; reduction in work hours; divorce or legal separation; entitlement to Medicare benefits; death; or a dependent child ceasing to qualify as a dependent.
  • How Benefits Work
    If you have experienced a qualifying event (see above), you may be eligible to receive COBRA benefits through your employer. csONE.com works with contracted employers to administer COBRA benefits. If you have been directed to this website, you can request information about your available COBRA benefits by contacting cobra@csONE.com.
  • Notification
    Notification of your Right to Elect COBRA Continuation Coverage, will be forwarded to you via USPS mail within 14 days of our receipt of your Qualifying Event submitted by your employer. We can also forward your Notification via e-mail, or fax if you would prefer.
    The Notice of Right to Elect COBRA Continuation Coverage outlines your rights, coverage options and costs. Included within the notification, is an election agreement to accept or deny coverage. You have up to 60 days to elect COBRA Continuation Coverage from the notification date. Your specific date information will be indicated within your notification letter.
  • Election of Coverage
    Once you have elected COBRA Continuation Coverage, you will be assigned a csONE.com COBRA Administrative Analyst. Your analyst will be available to answer your billing and enrollment questions, Monday through Friday from 8:00am to 4:30pm (EST). He/she can be contacted by phone at 1 888 227-9745 ext. 2020, by fax at 1 603 224-4256 or e-mail cobra@csONE.com.
    If you have questions regarding your benefits and/or claims, please contact your insurance carrier.
  • Billing
    COBRA Continuation Coverage bills are mailed out on the first business day of the month for the next month. For example, a bill for the month of September will be mailed out on the first business day of August. A return envelope is provided for your convenience.

COBRA Compliance Portal

We’ve made it simpler to manage your COBRA & Special Plan Billing Accounts.

Click the button below to log into our secure portal. If this is your first time logging into the portal, please have the Registration Code available. This code was provided on the New Member Login Notice provided in your initial packet. If you are unsure of your Registration Code, please contact us.

Login to our Secure Portal

Contact Us

Administrative Analysts are available Monday through Friday 8:00am to 4:30pm.

Phone: 1 888 227-9745 ext. 2020
Fax: 1 603 224-4256


Authorization for Release of InformationDownload

Complete this form if you would like csONE.com to release your individual identifiable health information to another authorized person or organization.