About

About csONE Benefits

Serving employee benefits brokers with our
STRONG CARRIER RELATIONSHIPS

 

 

We’re a general agency and enrollment firm

csONE Benefit Solutions is a General Agency and Enrollment Firm serving the employee benefits broker community since 1975. We are owned by Northeast Delta Dental and are recognized throughout New England as a trusted resource for producers.

We offer an extensive portfolio of products, including Group life & Disability, Worksite, GAP, Flexible Benefits and COBRA administration. Our team offers client centered enrollment support and education with unparalleled experience in the field. csONE provides true “Benefit Solutions” for agency partners and their clients.

csONE by the numbers

46 Years of serving the employee benefits broker community

13 Carriers We work closely with to ensure the best insurance plans

215 Companies that have their COBRA Administration with csONE

204 Companies that have their Flexible Benefits Administered by csONE


Business meeting

Our experienced team makes all the difference

Our enrollment team provides our producers with a full service enrollment solution for all of the products and services we offer.


Our trusted partners

We work closely with these carriers to ensure that clients are happy with the policies they buy through our producer community.

Northeast Delta Dental

A values-driven company that successfully balances profitability and community involvement, with colleagues working together to create a corporate environment built upon high trust and mutual respect.  We are recognized for our expertise in the dental insurance industry, the vibrancy of our participating dentist network, and our strong brand.

Companion Life

Companion Life Insurance Company is a customer-focused organization acting in the best interests of its policyholders and marketing partners, earning us an A.M. Best rating of A+. We offer insurance products and services that address the realities of today’s business environment, and we are a single source for quality life, disability, and dental insurance programs. At Companion Life, we don’t just hear what our customers say — we listen, and we respond. Our dedication to insureds, beneficiaries, employees, business partners and producers is driven by the desire to make a difference.

Unum

Workers and their families know we’ll be there when they need us most. Employers of every size depend on us for comprehensive benefits solutions that attract and support those who keep their business growing.

We offer a full array of benefits solutions, including benefits communication, enrollment services, and claims support. And our award-winning absence management and vocational rehabilitation services help ease the disruption to businesses and employees by enabling them to return to full capacity as soon as they’re able.

Our customers know they can count on Unum when the unexpected occurs.

Trustmark Benefits

Trustmark’s history of meeting its customers’ financial needs extends back to 1889. Through the years, Trustmark has broadened its customer base by expanding the markets it serves as well as the products and services it provides. We believe building strong customer relationships is the result of knowing our customers, and we realize the inherent trust you place in your financial institution, we look forward to the opportunity to prove to you the value behind our name. Trustmark is “People you Trust. Advice that Works.”

Transamerica

When preparing for your family’s future, it’s important to cover your bases. Protection can be an important key to success. At Transamerica, we’re dedicated to serving clients and their families with the solutions and support to help them with their long-term wellness. That’s why we offer a range of flexible products to suit personal needs. Put simply, life insurance could be the most important purchase you ever make. We offer a wide variety of products and services from term to universal life, and everything in between – because life happens.

Renaissance

Renaissance is committed to creating plan options that are innovative and affordable. Our mission is to provide a benefits experience that stands out and maintain long-lasting relationships with our customers by providing exceptional value when choosing Renaissance. We deliver dental, vision, life and disability, and Medicare Supplement plans across the country, and provide the unique product features and customized solutions that help customers experience better overall health while enjoying seamless implementation, easy-to-manage benefits, and competitive pricing. Our dedication to customer satisfaction is the guiding light for our exceptional call center representatives and claims processing experience.

Symetra

With roots dating back to 1957, Symetra Financial has grown to become a family of companies that together serve more than two million customers in all 50 states. Symetra Financial provides retirement plans, employee benefits, annuities and life insurance through independent distributors nationwide, and offers six different types of life insurance – term life, whole life, universal life, variable universal life, flexible premium variable life, and worksite.

Reliance Matrix

Reliance Standard Life Insurance Company is a leading insurance carrier specializing in innovative and flexible employee benefits solutions including disability income and group term life insurance; dental, vision, critical illness, accident, limited medical and hospital indemnity lines; an enhanced suite of voluntary (employee paid) products and services; medical stop-loss; and fully integrated absence management and ADA services. Reliance Standard markets these solutions through independent brokers and agents to employers of all sizes.

Mutual of Omaha

Mutual of Omaha is a Fortune 500 mutual insurance and financial services company based in Omaha, Nebraska. We are a multi-line organization providing insurance, banking, and financial products for individuals, businesses and groups throughout the United States, providing a variety of financial services, including Medicare Supplement, life insurance, long-term care coverage and annuities, as well as group coverage including life, disability and 401(k).

Kansas City Life

Security Assured. That is Kansas City Life Insurance Company’s promise to provide financial protection, and it is a promise that is more than 120 years old. At Kansas City Life, we partner with our field force comprised of more than 3,000 dedicated general agents and agents, and empower them to help provide quality life insurance and financial services products.

We offer a wide variety of financial services products including:

• Life Insurance (Term, Whole Life, Universal Life, Indexed Universal Life and Variable Universal Life)
• Annuities (Variable and Fixed)
• Personal, business and estate planning

MassMutual

From the beginning, we’ve had a single purpose: to help people secure their future and protect the ones they love. More than 160 years later, that commitment remains our guiding principle. It’s behind everything we do and every decision we make. It’s how we continue to deliver products and services to help our policy owners and customers achieve their financial goals, and protect those who matter most. Our success is reflected in our financial strength ratings1, which are among the highest of any company in any industry.

Colonial Life

Colonial Life helps employees understand their benefits – where they’re covered, where they’re not – so they can have the protection they need. We offer a wide range of financial protection options, helping more than 3 million people in nearly 80,000 companies. In addition to our personal benefits counseling expertise, we’re a pioneer of payroll deduction and innovator of enrollment technology. Our end-to-end capabilities and commitment to going above and beyond enable us to provide unmatched customer service.

Sun Life

Sun Life strives to help our Clients achieve lifetime financial security and live healthier lives. Creating a workplace where all employees can contribute to their full potential is central to our values at Sun Life. It allows us to benefit from diverse thinking and perspectives as we innovate for our Clients and build a workplace where everyone feels welcome, enabled and inspired to do their best every day.

The Principal

Principal Financial Group® is dedicated to improving the wealth and well-being of people and businesses around the world—helping more than 62M customers plan, protect, invest, and retire as of December 31, 2022. Along the way, we commit to supporting the communities where we do business. Improving our planet. And building a diverse, inclusive workforce.


You provide us, and all our employee’s with such great service. Thank you so much!
Missy P. - Benefits Coordinator
Thank each of you for the hard work for our mutual client….This VB transition was well thought out and well executed and I really appreciate your hard work over a period of weeks and months.  A lot goes into a carrier change, especially when it involves one on one education and this team made it as seamless as possible.
Kristen - Benefits Broker
Our thanks to you and your crew for all the amazing work being done to get us up and running on short notice! It is very much appreciated.
Lisa C. - Manager
I want you to let you know how much I appreciate the excellent service you provided.  On a day that you were scheduled to be out of work, you took my call to your cell phone regarding a distraught employee who realized she had been scammed and compromised her csONE debit card. You had the card cancelled within 5 minutes! Outstanding customer service once again. Many thanks!
Maura S. - Benefit Specialist
I really appreciate help that csONE has provided us. I just shared at a staff meeting how helpful everyone has been, and how easy it has been to communicate with everyone! Thanks again!
Lisa C. - Manager
I would absolutely recommend csONE as a TPA for any District or employer. Having gone through a full year of working with a TPA that was unable to do the job successfully, csONE has been a true breath of fresh air and relief to the District as well as all our employees.
Amadee D. - District Manager
csONE is absolutely the best to work with! Great customer service. Kudos to your team.
Mardie W. - HR Manager
csONE service and competency is the best I have worked with. They are worth double the price paid to any other HRA provider. In my career, I have had to fire two other HRA providers mid-term for incompetency and csONE came to the rescue. With minimal stress they straightened out the past errors and made the process painless. I have one client who is offered free HRA services from an insurer and they insisted they stay with csONE.
Mike K. - Broker
Wow, time flies when you are having fun. Seriously, this has been a wonderful transition for us and really appreciate all you have done to to turn a difficult situation into a positive one.
Gibson S. - Manager
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