Enrollment Support

businessman on phone

Enrollment Support

Streamlined Benefit Solutions. Dedicated Enrollment Services. Continued Support.

Core Benefits Enrollment

  • Professional, Licensed Benefits Councilors
  • One Consolidated Enrollment Application
  • Tailored Educational Materials
  • Continued Enrollment Support at Anniversary

Our Technology Solution

  • Enrollment with Ease System
  • Full Benefits Administration Capability
  • Online Enrollment & Self Service Portals
  • Enrollment Support with All Technology Platforms

Enhanced Revenue

  • Flexible Commission Splits when Bundled with Group Benefits*
  • Competitive Commission Sharing for Worksite-Only Enrollments**
  • Producer Bonus and Leader’s Conference in Conjunction with Northeast Delta Dental

Key Enrollment Firm Statistics

  • 93% of employees say they need someone to talk to for benefits information and enrollment assistance.
  • 71% of employers feel their benefit communications are improved by working with an enrollment firm.
  • 90% of employees who enroll 1-on-1 with an insurance representative express high levels of satisfaction with their enrollment

The Top 7 Reasons to Utilize an Enrollment Firm

1. Professional Benefits Councilors, at no cost to the employer.
Provide employees with personal benefits consultations on a one on one basis with trained benefits exports. Our non-commissioned employee benefits consultants speak with each eligible employee, review options, and capture their elections.

2.  Enhanced Education, an extension of HR.
Tailored messaging, directed by human resources. Enhanced education programs reduce the strain on HR during open enrollment. Our licensed benefits counselors are trained in both core and voluntary benefits, providing a holistic communication strategy.

3. Employee Access, across multiple locations.
The ability to reach variable hour employees, multi-state locations, and even overcome language barriers. One-to-one enrollment and call center support is also available.

4. Product Delivery, ensuring participation is met.
With improved education, employees are more satisfied with their overall benefits package, resulting in higher participation. Enrollment firms help prevent the risk of not meeting carrier participation requirements.

5 . A Repeatable Process, a multi-year strategy.
With any benefits package, continuity is the key to sustainable success. An enrollment firm will foster a repeatable, multi-year communication strategy, providing all future employees with an opportunity for education.

6 . Impactful Data, surveys and information gathering tools HR results.
Enrollment firms provide agnostic consultation for employees. Through our 25 years in the voluntary benefits arena, we have found that employees will share more information with an objective councilor. This can provide power data for HR when surveys and/or other data collection tools are delivered.

7 . Technology Solutions, delivering a “high tech – high touch” approach to benefits.
Our team can work with any technology platform, providing personalized onboarding for benefit administration and HRIS systems. We provide a streamlined technology solution for benefits onboarding, and can work with our technology partners to provide a full benefits administration system.

*Subject to terms of the enrollment, employee access, and geographic locations. Group Benefits include Life, Disability, Dental and/or Gap Insurance and must be quoted through the csONE GA program to be considered for zero commission splits. Dental Insurance in Maine, New Hampshire and Vermont may only be offered through Northeast Delta Dental. Minimum premium requirement is determined on a case-by-case basis.
**Standard commission splits are 60/40 for worksite only products, including Accident, Critical Illness, Hospital Indemnity and Permeant Life. 50/50 commission splits are available when Group Voluntary premium is split or applied to the GA program; products include Voluntary Term Life and AD&D, Voluntary Short Term Disability, and Voluntary Long Term Disability.

I would absolutely recommend csONE as a TPA for any District or employer. Having gone through a full year of working with a TPA that was unable to do the job successfully, csONE has been a true breath of fresh air and relief to the District as well as all our employees.
Amadee D. - District Manager
Thank each of you for the hard work for our mutual client….This VB transition was well thought out and well executed and I really appreciate your hard work over a period of weeks and months.  A lot goes into a carrier change, especially when it involves one on one education and this team made it as seamless as possible.
Kristen - Benefits Broker
Wow, time flies when you are having fun. Seriously, this has been a wonderful transition for us and really appreciate all you have done to to turn a difficult situation into a positive one.
Gibson S. - Manager
csONE service and competency is the best I have worked with. They are worth double the price paid to any other HRA provider. In my career, I have had to fire two other HRA providers mid-term for incompetency and csONE came to the rescue. With minimal stress they straightened out the past errors and made the process painless. I have one client who is offered free HRA services from an insurer and they insisted they stay with csONE.
Mike K. - Broker
Our thanks to you and your crew for all the amazing work being done to get us up and running on short notice! It is very much appreciated.
Lisa C. - Manager
I really appreciate help that csONE has provided us. I just shared at a staff meeting how helpful everyone has been, and how easy it has been to communicate with everyone! Thanks again!
Lisa C. - Manager
You provide us, and all our employee’s with such great service. Thank you so much!
Missy P. - Benefits Coordinator
csONE is absolutely the best to work with! Great customer service. Kudos to your team.
Mardie W. - HR Manager
I want you to let you know how much I appreciate the excellent service you provided.  On a day that you were scheduled to be out of work, you took my call to your cell phone regarding a distraught employee who realized she had been scammed and compromised her csONE debit card. You had the card cancelled within 5 minutes! Outstanding customer service once again. Many thanks!
Maura S. - Benefit Specialist