Enrollment Support
Full Enrollment Support
Over 40 Years of Experience… Working For You! We help support the most complex plans and product offerings from our carrier partners.
We work with Employee Benefits Brokers to bring top quality products and services to your clients at competitive prices. With the value added services of benefits education, enrollment and year-round support, ensuring complete enrollment data accuracy from start to finish.
csONE Benefit Solutions enrollment and eligibility system has evolved to support the most complex plans and product offerings from our carrier partners. We’ve doubled down on the latest technology to provide both employees and employers a consolidated enrollment experience that supports all products and carriers. Our platform ensures all eligibility rules are enforced, qualifying life events are validated, and ultimately clean data is transmitted so your members can have access to their benefits when and where they need them.
Features:
- Electronic new group installation
- Automated group renewals
- Underwriting and eligibility rules enforced
- Support for a multitude of benefit and regulatory programs
- Employee self service
- Approval, exception handling, and audit capabilities
- Address verification
- Reconciliation
Our benefits and enrollment team has decades of quality service supporting Employee Brokers in New England. Our team’s extensive experience in Group, Voluntary, Worksite and Flexible Benefits administration gives us an edge in this challenging and demanding industry.
Some of the services we’re ready to assist you with:
- Flexible Benefits and COBRA Compliance Administrative Support
- Leveraging our Trusted Insurance Carrier Partnerships
- Worksite Employee Benefits Plans
- Customized Announcement Letters
- Group Education Presentations
- Personalized Employee Benefit Summaries
- One-to-One Benefit Consultations & Enrollment Sessions
- Benefits Administration Technology
- Ongoing Service and Support
Enrollment Services
Announcement Letters
Personalized letters are crafted to inform employees of the upcoming enrollment meetings and of the benefits being offered.
Customized Educational Materials
All benefits are consolidated into concise, easy-to-read summaries. Materials include plan options and costs that are specific to each employee.
Group Meetings
Meetings are designed to review the benefits offered in a group setting and to answer any employee questions.
One-on-One Benefit Consultations
Our Employee Benefits Consultants will meet with each eligible employee to review their options and answer any questions. The consultant will then assist in the enrollment process.
Human Resources Assistance
We can act as an extension of the HR Department to obtain emergency contact information, updated beneficiary forms and ensure ACA forms are completed.
Ongoing Service
Billing Support
The assigned consultant provides initial payroll deduction reporting and works with the carriers to ensure billing accuracy and assistance as needed.
Claims Support
A Representative is available to assist employees with claims issues as they arise.
Annual Enrollments
Each year, the Employee Benefits Consultant will work with the employer and producer to schedule an annual enrollment. This gives all eligible employees the opportunity to meet with a benefits consultant annually to review their benefits.