The csONE Team

Business meeting

Meet the csONE Benefit Solutions Team

csONE Benefit Solutions earns the trust of Employee Benefit Producers by providing them with expertise, benefit education, and innovative solutions that will meet the needs of their clients.

Our Team Makes All the Difference

We understand that the rapidly changing world of employee benefits can be confusing and complex. Our mission is to provide the service, support, tools and information you need to make the most informed decisions possible.


Leadership

Benantonio Forgione, GBDS, REBC

Chief Operating Officer
Phone: 1 603-227-2005

 

With a prominent background in the voluntary benefits arena, Benantonio began marketing worksite products as an independent agent in 2011. Prior to joining csONE Benefit Solutions (csONE) in 2014, Benantonio earned front-line experience as a sales representative for Colonial Life. Over his career, Benantonio has gained traction with employee benefits advisors by positioning integrated insurance solutions, including worksite and consumer driven health plans.

At csONE, Benantonio serves as the Vice President of Sales and Marketing, overseeing sales and retention in New England and beyond. As a group insurance wholesaler, a third party administrator, and a worksite benefits enrollment firm, Benantonio manages a wide scope of disciplines at csONE Benefit Solutions, by providing employee benefits brokers a trusted resource that they can rely on to better serve their clients.

Benantonio holds a Bachelor of Arts in Communication and Media Studies from the University of Southern Maine. In 2014, he received a Group Benefits Disability Specialist designation from the National Underwriter while studying with The Hartford School of Insurance in Princeton, New Jersey, and achieved his Registered Employee Benefits Councilor (REBC) designation from the National Association of Underwriters in 2019. Benantonio is a member of The National Association of Health Underwriters and New Hampshire Association of Health Underwriters. He earned a Certificate in Business and Leadership from the University of New Hampshire Leadership Consortium in 2016 and has served as a guest lecturer at Plymouth State University. Benantonio lives with his wife and two daughters in Dover, New Hampshire.


Sales Team

Todd Walker

Director of Sales
Phone: 1 207-423-9558

Todd has held executive leadership roles with a number of carriers including Allstate Benefits and Colonial Life. He brings a unique perspective to clients and brokers offering product solutions for any size group. Combining extensive front line worksite sales experience with an expertise in enrollment solutions, he is a trusted partner for employee benefit brokers. Todd holds a Bachelor of Science Degree in business from the University of Maine. Todd resides in Scarborough, ME with his wife Allison and two daughters.

Tiffany Hyatt

Account Executive
Phone: 1 603-227-2004

Tiffany is responsible for sales and retention in New Hampshire. Prior to joining csONE, she was a sales representative for Colonial Life where she focused on supporting the broker market in New Hampshire. While in this role, Tiffany managed the entire life cycle of each company’s worksite benefits, from initial acquisition, through enrollment and into post-enrollment support with claims and service. Through these experiences, Tiffany proved to be a trusted partner for brokers, clients, and employees with all of their insurance needs. Tiffany holds a Bachelor’s of Arts in Education from Bridgewater State University and a Master’s in Educational Administration from Rivier University. She utilizes her lengthy background in education, now within the insurance industry, taking a consultative and educational approach to benefits education. Tiffany resides in Merrimack, New Hampshire with her husband and two children.

Debbie Sullivan

Account Executive
Phone: 1 207-415-1012

Debbie has worked in the insurance industry since 1989. Upon graduation from the University of Maine with a Bachelor of Science degree, she began her career at Blue Cross and Blue Shield. After 6 years of service, she moved to Aetna for the next 15 years as an Account Executive for both the large and small group market. In 2010, she returned to Anthem BCBS as a Senior Account Executive focusing on the large group market. In January of 2016, she moved to Better Benefits and focused on the voluntary market. Her entire insurance career has been working with the brokers throughout Maine and New England. She loves working with the employers to find solutions and with the employees to help educate them on their benefits. Debbie resides in North Yarmouth, Maine with her husband Dan and their 2 children.

Marketing Support

Heather Judkins

Manager Marketing & Support Services
Phone: 1 603-227-2011

Brenda Sweet

Client Services Specialist
Phone: 1 603-227-2014

Kelly Elkins

Client Services Specialist
Phone: 1 603-227-2012

Sarah Hutton

Client Services Specialist
Phone: 1 603-227-2015


Enrollment Services

Gretchen Johnson

Manager of Enrollment Services
Phone: 1 603-227-2018

Elizabeth Cornell

Enrollment Specialist
Phone: 1 603-227-2017


Administrative Services

Lisa Ouellette

Manager Flex Benefits & COBRA
Phone: 1 603-227-2021

Alison Rand

COBRA Analyst
Phone: 1 603-227-2026

Kevin Landry

COBRA Analyst
Phone: 1 603-227-2025

Lynn Peringer

COBRA Analyst
Phone: 1 603-227-2024

Angela Clivio

Flex Claims Analyst
Phone: 1 603-227-2046

Esther Dusseault

Flex Claims Analyst
Phone: 1 603-227-2045

Kathy Boulet

Flex Claims Analyst
Phone: 1 603-227-2043

Daphne Paige

Flex Analyst
Phone: 1 603-227-2048

Lisa Blanchard

Flex Claims Analyst
Phone: 1 603-227-2044


Financial Services

Karen Lavoie

Financial Reporting Manager
Phone: 1 603-227-2031

Stephanie Richartz

Financial Reporting Specialist
Phone: 1 603-227-2034

Ben Breault

Financial Reporting Specialist
Phone: 1 603-227-2032


csONE is absolutely the best to work with! Great customer service. Kudos to your team.
Mardie W. - HR Manager
I really appreciate help that csONE has provided us. I just shared at a staff meeting how helpful everyone has been, and how easy it has been to communicate with everyone! Thanks again!
Lisa C. - Manager
I would absolutely recommend csONE as a TPA for any District or employer. Having gone through a full year of working with a TPA that was unable to do the job successfully, csONE has been a true breath of fresh air and relief to the District as well as all our employees.
Amadee D. - District Manager
I want you to let you know how much I appreciate the excellent service you provided.  On a day that you were scheduled to be out of work, you took my call to your cell phone regarding a distraught employee who realized she had been scammed and compromised her csONE debit card. You had the card cancelled within 5 minutes! Outstanding customer service once again. Many thanks!
Maura S. - Benefit Specialist
Wow, time flies when you are having fun. Seriously, this has been a wonderful transition for us and really appreciate all you have done to to turn a difficult situation into a positive one.
Gibson S. - Manager
Our thanks to you and your crew for all the amazing work being done to get us up and running on short notice! It is very much appreciated.
Lisa C. - Manager
csONE service and competency is the best I have worked with. They are worth double the price paid to any other HRA provider. In my career, I have had to fire two other HRA providers mid-term for incompetency and csONE came to the rescue. With minimal stress they straightened out the past errors and made the process painless. I have one client who is offered free HRA services from an insurer and they insisted they stay with csONE.
Mike K. - Broker
You provide us, and all our employee’s with such great service. Thank you so much!
Missy P. - Benefits Coordinator
    ×